"Abbey and the team at Embark are an absolute delight to work with – they know how to challenge in such a positive way, and deliver clear insightful research with clear actions. I know that they will deliver on time and to brief and will engage my internal stakeholders in a way that makes a difference to our business. They always think about what we need. Their presentations are visual and not too cluttered so it is easy to digest.”

- Charlie Gower | Head of Insight and Research, Hiscox

“We enjoyed working with Abbey and the Embark team on a recent message testing project. The team ran a very smooth project from end to end and provided us with clear recommendations which we could easily apply to future iterations of the message development as well as helpful contextual information to help us land this insight effectively internally. The insight work has been built into ongoing comms development as well as informing the specific objectives contained within the brief.”

- Miriam Williams | Senior Insight Specialist, WaterAid

“The findings from the research that we did with Embark Insight have been widely embedded into the business and have had a greater impact than we could have hoped for. The first phase of the research lead to a second phase of research, which ultimately lead to a redesign of key assets. These new assets have seen a huge increase in conversion, and ultimately revenue, demonstrating that the consumer really does know best! Our client has been so happy with the work that we have developed a long term partnership with ongoing projects, largely stemming from the great piece of research done with Embark Insight. Embark Insight are not only very good at what they do, they are also such a pleasure to work with. Super efficient and reliable, and always with a smile. We wouldn't hesitate to recommend working with them, and hope to work with them again ourselves in the near future.”

- Amanda David | Senior Strategist, Pattern

“Working with Abbey and Embark always yields great results, and has resulted in multiple clients returning or referring us to others. She is our go-to research specialist, and her collaborative approach makes her a great addition to our team. We particularly appreciate her understanding of our business and how we operate, and her end-to-end approach to any project. She helps us ensure that the projects go smoothly from start to finish. From proposals, methodologies, and kick-offs, to results, impacts, reports, and presenting to our clients. Her knowledge of the field always impresses clients and her charisma helps deliver excellent results.”

- Peter Boldt-Christmas | Senior Strategist, Pattern

“The work conducted by Abbey and the team at Embark was invaluable to informing our strategy as we launched a dedicated Cyber Reinsurance proposition. Abbey seamlessly engaged with the C-level executives we approached to draw out their insights in this specialist product area. The research directly fed into our strategy to inform our customer centric vision and leading to a number of initiatives including white papers and thought leadership events. At this early stage of development we have quickly put ourselves in the conversation and are winning clients. Thank you for all your help.”

- Matthew Webb | Director - Cyber Reinsurance, Howden Re

“Embark Insight recently supported us on a piece of research, ahead of us designing and building a new product to take to market. They took the time to understand what we really wanted to achieve from the overall project and tailored the phases of research, to help us establish different market segments. Abbey and her team are full of enthusiasm, bringing fresh ideas to the table, they were able to work to our brief and timeline – which would have been hard to achieve otherwise.”

- Edward Kennedy | Direct Commercial Business Manager, Hiscox

"Abbey worked on a project of some sensitivity for Just Eat and delivered results that were not only insightful and creatively presented, but also warmly received by internal stakeholders.  One said 'this is great stuff,.. the headlines are so good we could have written them ourselves', which rather underplays the excellence of Abbey's analysis because we certainly wouldn't have written them ourselves!  Abbey was also flexible and responsive throughout and really mastered the business issues and a somewhat hard to reach target group.  

This was a small project but I'm sure we will be using Embark Insight again in the future."

- Jeremy Nye | Senior Insight Manager, Just Eat Takeaway Ltd